Have a look at all frequently asked questions below

Our customer service has collected the most important and frequently
asked questions by other students.

Additional cover to the Dutch Basic Healthcare Insurance or EHIC

It is not necessary to have an ICS Complete insurance package if you already have the Basic Healthcare Insurance or European Health Insurance Card (EHIC) which covers your medical costs. However, you may need additional insurance.

You can arrange the following additional insurance covers through Aon:

  • ICS Start+ gives supplementary cover for medical costs and covers liability, personal possessions, accidents, legal aid and extra costs/emergency assistance.
  • ICS Start covers liability, personal possessions, legal aid and extra costs/emergency assistance.

 

How do I apply for the Dutch Basic Healthcare Insurance?

You can apply for the Basic Healthcare Insurance online at www.aonstudentinsurance.com.

Aon Basic Healthcare Insurance

 

Basic Healthcare Insurance in The Netherlands and EHIC

The Dutch Basic Healthcare Insurance is legally required for international students in The Netherlands with a paid internship or who work part time.

Flow chart healthcare insurance for international students in The Netherlands

Aon Basic Healthcare Insurance

The European Health Insurance Card (or EHIC) is issued free of charge and allows anyone who is insured by or covered by a statutory social security scheme of the EEA countries and Switzerland to receive medical treatment in another member state, if that treatment becomes necessary during their visit (for example, due to illness or an accident), or if they have a chronic pre-existing condition which requires care such as kidney dialysis. How long the card is valid varies according to the issuing country.

More information about EHIC

The Dutch Basic Healthcare Insurance and the EHIC cover your medical costs. You may need additional insurance.

  • ICS Start+ gives supplementary cover for medical costs and covers liability, personal possessions, accidents, legal aid and extra costs/emergency assistance.
  • ICS Start covers liability, personal possessions, legal aid and extra costs/emergency assistance.
Are you no longer legally required to have the Dutch Basic Healthcare Insurance?

Should you no longer legally be required to have the Dutch Basic Healthcare Insurance, you must send us one of the following documents by e-mail via info@aonstudentinsurance.com:

  • A copy of your employment contract in which they state the end date of your employment.
  • A copy of the statement from City Hall that you are leaving The Netherlands. We will cancel your insurance from the date upon which you officially leave The Netherlands.
  • Send your request to end the Dutch Basic Healthcare Insurance and the applicable documents to info@aonstudentinsurance.com.

Should you want to change your current ICS insurance or request a different insurance package, you can cancel your current insurance and apply for a new insurance online.

European Health Insurance Card (EHIC)

The European Health Insurance Card (or EHIC) is issued free of charge and allows anyone who is insured by or covered by a statutory social security scheme of the EEA countries and Switzerland to receive medical treatment in another member state if that treatment becomes necessary during their visit (for example, due to illness or an accident), or if they have a chronic pre-existing condition which requires care such as kidney dialysis. How liong the card is valid varies according to the issuing country.

More information about EHIC

The Dutch Basic Healthcare Insurance and the EHIC cover your medical costs. You may need additional insurance.

  • ICS Start+ gives supplementary cover for medical costs and covers liability, personal possessions, accidents, legal aid and extra costs/emergency assistance.
  • ICS Start covers liability, personal possessions, legal aid and extra costs/emergency assistance.
Where can I use my European Health Insurance Card (EHIC)?

The EHIC is valid within the European Union, Lichtenstein, Norway, Iceland, Switzerland and Australia. It offers medical care based on the level of cover in the country where the care is needed.

More information for students in The Netherlands with an EHIC

 

 

 

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Should you have any questions after reading the information and our FAQ section on this website, please contact our customer service.

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+31 (0) 10 448 82 70
Available Monday till Friday from 08:30 till 17:30 CET